This Privacy Policy explains how we collect, use, and share your Personal Information when you visit or make a purchase from our WordPress website (the “Site”).
Collecting Personal Information
When you visit the Site, we collect information about your device, interactions with the Site, and information necessary to process your purchases. We may also collect additional details if you contact us for customer support. Any information that can uniquely identify an individual is referred to as “Personal Information.”
Device Information
- Examples collected: Web browser version, IP address, time zone, cookie data, pages viewed, and interaction data.
- Purpose: To load the Site properly for you and analyze usage to optimize performance.
- Source: Collected automatically via cookies, log files, and analytics tools.
- Disclosure: May be shared with service providers like Google, Facebook, and hosting platforms.
Order Information
- Examples collected: Name, billing and shipping address, payment details, email, and phone number.
- Purpose: To process orders, ship products, and provide support.
- Source: Collected directly from you during checkout.
- Disclosure: Shared with payment gateways (e.g., Stripe, PayPal), shipping providers, and email marketing tools.
Customer Support Information
- Examples collected: Name, email, phone number, and order details shared during support interactions.
- Purpose: To assist with inquiries and resolve issues.
- Source: Collected from you.
- Disclosure: Not shared externally unless required to resolve a case.
We may also collect offline data via forms for in-person transactions.
Minors
Our Site is not intended for individuals under 18 years of age. We do not knowingly collect Personal Information from children. If you believe a child has provided us with Personal Information, please contact us for deletion.
Sharing Personal Information
We share your Personal Information with trusted service providers to deliver our services and fulfill orders. Examples include:
- Hosting: Our WordPress website is hosted on a secure platform.
- Payment Processing: Payment gateways like Stripe or PayPal handle transactions securely.
- Analytics: Tools like Google Analytics help us improve the Site.
- Advertising: Platforms like Google Ads and Facebook may use your data for targeted marketing.
We may also disclose data to comply with legal obligations or protect our rights.
Behavioural Advertising
We use your Personal Information to provide relevant ads and marketing through:
- Google Analytics: Tracks user behavior. Learn more. Opt-out here.
- Facebook Ads: Delivers personalized ads. Manage your preferences.
- Cookies: Used to track preferences and deliver tailored experiences.
For more opt-out options, visit the Digital Advertising Alliance’s portal.
Using Personal Information
We use your Personal Information to:
- Fulfill orders and process payments.
- Provide customer service and support.
- Improve the Site’s performance.
- Communicate updates and promotional offers.
Retention
We retain your Personal Information unless you request its deletion. Refer to the ‘Your Rights’ section below for more details.
Cookies
Cookies are used to enhance your browsing experience by storing preferences and tracking activity. Examples include:
- Session Cookies: Help navigate the Site efficiently.
- Analytics Cookies: Provide insights into Site performance.
- Advertising Cookies: Deliver targeted ads.
You can manage cookies through your browser settings. Note that disabling cookies may affect Site functionality.
Do Not Track
Our Site does not respond to “Do Not Track” signals due to the lack of consistent industry standards.
Changes
This Privacy Policy may be updated to reflect changes in practices or legal requirements.
Contact
Phone: +64 27 884 7420
Mail: [email protected]
Address: 6 Queen Street, Papakura, Auckland 2110, New Zealand
Support Hours:
Monday to Friday: 9:00 AM – 5:00 PM
Company Information:
Company Name: AB Communication & Repair LTD
NZBN: 9429042418641